Privacy Policy

At Hidetruth, we are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and engage with our services.

1. Information We Collect

1.1 Personal Information:

When you place an order or create an account, we may collect:

  • Your name, email address, phone number, shipping and billing addresses.
  • Payment details, including credit/debit card information or other payment methods.
  • Account login credentials, such as username and password.

1.2 Non-Personal Information:

We collect information automatically as you navigate our website:

  • IP address, browser type, operating system, and device information.
  • Pages viewed, time spent on our site, and other analytics data.
  • Cookies and similar tracking technologies to improve your browsing experience.

2. How We Use Your Information

2.1 To Process Transactions:

  • To manage and fulfill your orders, including processing payments and shipping products.
  • To provide order updates and communicate about your purchases.

2.2 To Improve Our Services:

  • To analyze website usage and enhance functionality.
  • To personalize your experience and offer tailored product recommendations.

2.3 For Marketing and Communication:

  • To send promotional offers, newsletters, and updates, if you subscribe to our mailing list.
  • To conduct surveys and gather feedback to improve our products and services.

2.4 For Security and Legal Compliance:

  • To prevent fraud, unauthorized access, and other illegal activities.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

  • With Service Providers: We may share your information with third-party service providers who assist in processing payments, delivering orders, and analyzing website performance.
  • For Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. Data Security

We implement advanced security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

  • Our website uses SSL encryption to secure sensitive information during transmission.
  • We restrict access to personal data to employees, contractors, and agents who need to know that information to operate our services.

5. Your Rights and Choices

5.1 Access and Correction:

  • You can access and update your personal information by logging into your account.
  • If you need assistance, you can contact us at support@hidetruth.com.

5.2 Data Deletion:

  • You have the right to request the deletion of your personal data, subject to legal obligations.
  • To request data deletion, please contact us with your request.

5.3 Opt-Out:

  • You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies to enhance site navigation, analyze site usage, and assist in our marketing efforts.

You can manage or disable cookies through your browser settings, but some site functionalities may be affected.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the updated policy on our website.

Please review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: support@hidetruth.com
Phone: 8369950066 (WhatsApp Support)